Hardwood floors offer easy cleaning and low maintenance if done correctly. For most spills, it is appropriate to use warm water on a damp cloth to wipe them up. For regular cleaning, be aware that many types of cleaners have wax or oils that can leave a buildup of residue on the finish, making future refinishes a problem. For this reason, we recommend WoodWise products which do not leave a residue. As a convenience to our customers, we offer these high quality cleaning products for purchase directly from us.
Most floors only need to be refinished once every 5 years. Often a re-coat is the better solution for restoring the beauty of the hardwoods and adding longevity between refinishes. Re-coats are much less expensive than a refinish with pleasing results.
Many customers are curious about pre-finished floors vs. onsite finishing. Though hardwood companies tend to have varied preferences, our experience has been that most customers are happier with an onsite finish because it can be maintained and recoated over a longer period of time. While using pre-finished flooring cuts down on fumes during the initial installation, many pre-finished floors do not have the option to recoat. Repairs are also more costly on a pre-finished floor.
We are proud to provide our customers with the Dustless Sanding System. Dust is frequently a concern with installing and refinishing hardwoods, but our system eliminates any extra clean-up by the homeowner, and allows them to simply return to their home ready to enjoy the new or refinished floors.
Customers should expect to be away from the home for 2 days when the finish is being applied. It is important to make arrangements for animals and house plants also. The initial smell from the finish is quite strong, though dissipates quickly with sufficient air flow.
Absolutely. And, as the homeowner, you have the right to choose any hardwood floor company that you are comfortable with when you have an insurance claim on your floors. Some insurance companies will try to steer you towards a particular company, however you do not have to choose that contractor. It is wise to do some homework, get 3 quotes, and make your own decision.